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Privacy Policy

Last updated: October 2026

We keep credentials, phone numbers and transaction records confidential and collect only what is necessary to operate your account and services.

1. What we collect

Account details (email, username, optional Telegram link), wallet and order history, payment references and deposit slips you upload, and basic security data (device and sign-in attempts) used to protect your account.

We never ask for or store your card numbers.

2. Escrow & handover data

Asset credentials, payout details, proofs, chat messages and handover records are confidential. Access is restricted to transaction participants where appropriate and authorized staff who need the information for verification, mediation, security or lawful compliance. Sensitive credentials are removed after the transaction and applicable protection period when retention is no longer required.

3. Contact and support messages

When you use our Contact page or support chat, we store your name, email address, message and basic anti-abuse information so our team can reply, investigate your request and prevent spam. Contact submissions are private and available only to authorized support administrators.

4. On-device AI media tools

Photo and video tools run entirely in your browser. Your images and videos are processed on your device and are never uploaded to our servers or any third party.

5. Zero unnecessary storage

We don't sell your data and don't keep data we don't need. Order details you provide (such as a profile link) are used only to deliver that order. One-time codes and link tokens expire automatically.

6. How we protect it

Data is encrypted in transit, access is restricted so you can only see your own records, deposit slips are private to you and our admins, and admin access requires two-step verification. You can enable an authenticator app and sign out of all sessions from your Security page.

7. Security alerts

If you link Telegram, we use it only to send security notices (such as sign-ins from a new device) and order updates. You can unlink it at any time.

8. Service partners

To fulfil orders we pass only the minimum needed (for example, the link to boost or the service requested) to our fulfilment partners. They never receive your password or wallet details.

9. Retention & your rights

We retain support, order and transactional records only as long as reasonably necessary for service, security, dispute handling and legal obligations. You can ask to see, correct or delete eligible data through our Contact page or at apexdigital24.store@gmail.com. Some records may be retained where required by law or needed to prevent fraud.