Terms of Service
Last updated: October 2026
By creating an account or using ApexDigital you agree to these terms. Please read them carefully.
1. Your account
You must provide accurate details and keep your password and authenticator codes private. You are responsible for all activity on your account. One person may not run multiple accounts to abuse promotions, referrals or freebies.
2. Digital credits & wallet
Your wallet holds prepaid digital credits in LKR/USD used only to buy services on ApexDigital. Credits are not a bank account, earn no interest and cannot be transferred to other users.
Deposits are added only after we verify the payment. Wallet balances cannot be withdrawn as cash except where required by law or at our discretion.
3. Services & delivery
SMM orders, virtual numbers, digital goods and other services are delivered as described on each listing. Delivery times are estimates and may vary by product, availability and the destination platform.
Digital keys and access details are delivered through your private account or the delivery method shown at checkout. Review product compatibility and requirements before purchase.
4. Fair usage
You may not use ApexDigital for fraud, spam, harassment, illegal content, account takeover, bypassing security of other services, or anything that breaks the law or the rules of the platforms you target.
We may limit, suspend or close accounts that abuse the platform, attempt chargebacks on used credits, or submit fake or reused payment slips. Balances linked to fraud may be frozen.
5. Pricing & payment
Prices may change at any time. The price, currency and total shown at checkout are the terms that apply to that order.
Wallet top-ups require a valid payment and may remain pending while a bank transfer or payment slip is verified. Submitting an altered, duplicate or unrelated slip is prohibited.
6. Cancellation & refunds
Orders can only be cancelled where the service permits it or before fulfilment begins. Refunds, replacements and partial credits are governed by our Refund and Replacement Policy. Utilized wallet credits are not refundable.
7. Operating model
ApexDigital operates as an independent peer-to-peer digital escrow brokerage and utility provider under Sri Lankan civil and contract law frameworks. We facilitate transactions and utility services but do not own user-listed digital assets.
8. P2P Escrow & settlements
P2P trades are governed by our Escrow & Dispute Resolution Agreement. Currency settlements (Wise/USDT to LKR) require verification of the source payment and are final once the LKR transfer is initiated. We are not responsible for delays caused by payment networks or incorrect payout details supplied by you.
9. Liability
Services are provided "as is". To the extent the law allows, our total liability for any claim is limited to the amount you paid for the affected order.
10. Jurisdiction, disputes & contact
These terms are governed by the laws of Sri Lanka. Subject to any mandatory consumer rights, disputes not resolved through our internal process fall under the competent courts of Sri Lanka.
Contact apexdigital24.store@gmail.com. Principal Desk: No. 49/A, Yakkala Road, Gampaha, Sri Lanka. Operations Center: No. 231, Delpitiya, Atabage, Gampola, Sri Lanka.
Send an inquiry
We’ll send your message to apexdigital24.store@gmail.com.